"We hosted our managing director's retirement party at the Chester Grosvenor."
Emily O from United Kingdom
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"We had the Arkle Restaurant tasting menu - 5 course Boxing Day lunch - which was gorgeous!"
Thegooglingcopilot from United Kingdom
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"We had a meal in the brasserie. Excellent value. Great service from all."
Nella C from United Kingdom
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"The hotel is in the very centre of Chester and thus very handy with their own hotel entrance on the adjacent multi-storey car park."
pierre20-76 from United Kingdom
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"The champagne reception was a good experience."
Nikita from United Kingdom
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5-star hotel in Chester city centre with AA Rosette dining and a thermal spa
Accommodations
The hotel's 80 rooms are individually decorated in distinct colour schemes, each supplied with bathrobes, slippers, and luxury toiletries. Guests receive complimentary upgrades to a higher room category when available, a practice noted in prior stays. Bathrooms are finished in marble and come with premium Elemis toiletries in large bottles.
Dining
The hotel holds 5 AA Red Stars and operates two restaurants: Arkle with 3 AA Rosettes and La Brasserie with 2 AA Rosettes. La Brasserie serves a Continental breakfast included in the room rate; a full English breakfast can be added for £12.50. Arkle is open on select days and offers a fine-dining menu with wines selected by the hotel's sommeliers.
Location
The hotel is on Eastgate Street in central Chester, less than five minutes from Chester Cathedral and Grosvenor Park. It sits next to the Grosvenor Shopping Centre and is close to Chester Zoo and the Roman walls. Chester can be reached within an hour from Manchester and Liverpool.
Services & Features
Valet parking is available with direct access from the second level of the adjoining car park. A 24-hour concierge handles luggage storage, currency exchange, and express check-in and check-out. Returning guests often receive handwritten notes and small treats in their rooms as part of the hotel's personalised service.
Highlights
Accommodations: 80 individually decorated rooms with complimentary upgrades
Dining: Arkle (3 AA Rosettes) and La Brasserie (2 AA Rosettes)
Spa: Thermal suite with massage treatments and Elemis products
Location: Walk to Chester Cathedral, Grosvenor Park, and city shops
Services: Valet parking, 24-hour concierge, luggage storage
Awards: 5 AA Red Stars for overall quality
“The Chester Grosvenor's prime positioning in the historic heart of Chester is undeniably its strongest asset, offering immediate access to the city's charm and the convenience of attached, reasonably priced parking. My stay was elevated by unexpectedly generous room upgrades and a consistently professional, welcoming staff, making for an experience that feels both grand and remarkably personal.”
James DavidEditor-in-Chief at Ukcheshire
Select your room type
The Chester Grosvenor offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Classic Room
2 persons
1 Double bed
room details
King Suite
2 persons
1 King-size bed
room details
Suite
2 persons
1 King-size bed
room details
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Price and Room Availability Calendar
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Facilities
The Chester Grosvenor offers amenities for your comfortable stay and unforgettable experiences
General
No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Lift
Currency exchange
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Guest Parking
Public parking is possible on site at GBP 15 per day.
Services
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Fax/Photocopying
Children
Cots
Room features
Heating
Sitting area
Dressing area
Dining table
Ironing facilities
Bathroom
Free toiletries
Media
AM/FM alarm clock
Room decor
Carpeted floor
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Dining Onsite
At The Chester Grosvenor, culinary offerings encompass British flavors with a flourish, from sophisticated dinner experiences to delightful afternoon indulgences. Guests are drawn to the charm of La Brasserie and the elegance of Arkle, each promising authenticity and warmth for every palate.
Arkle
British fine dining
Ambiance
A luxuriously comfortable area featuring understated elegance and sophistication, offering a serene environment for an intimate dining experience.
Key Offerings
Dinner featuring a focus on vegetarian, vegan, and gluten-free options crafted with local touches, accompanied by a carefully curated wine list.
Reservation
Recommended
Dinner only; specific hours not provided.
La Brasserie
French bistro-style with British influences
Ambiance
A vibrant and lively setting, complete with a glamorous Champagne and cocktail bar, perfect for gathering with friends or a special night out.
Key Offerings
All-day dining with an eclectic menu featuring dishes inspired by ingredients from home and abroad, as well as an inviting Afternoon Tea experience with sweet creations.
Reservation
Recommended
Breakfast, Lunch, Dinner; specific hours not provided.
The Chester Grosvenor Location
Eastgate, Chester, CH1 1LT,
Map view
City landmarks
Landmark
Chester Castle
680 m
Landmark
Chester Racecourse
1.53 km
Museum
The Grosvenor Museum
700 m
Museum
Cheshire Military Museum
690 m
Landmark
Statue of Minerva
1.03 km
Landmark
River Dee
810 m
Landmark
Sick to Death
890 m
Garden
Chester Roman Gardens
860 m
Park
Grosvenor Park
1.25 km
Landmark
Chester Roman Amphitheatre
1.19 km
Church
St Paul's Church
13.52 km
Nearby
City Walls
Walls of Chester
50 m
Church
Chester Cathedral
200 m
Museum
Dewa Roman Experience
340 m
St Michaels Church Bridge Street
Chester Golf Club
350 m
45 Eastgate Street
Eastgate Clock
50 m
Chester Rows
150 m
Church
Church of St Peter
160 m
30 Watergate Street
Booth Mansion
250 m
Church
Wesley Church Centre
110 m
Church
St John the Baptist's Church
300 m
40 Watergate Street
The Antiques Shop
280 m
27 Grosvenor Street The Grosvenor Museum
Chester History & Heritage
300 m
Chester Market Hall 6 Princess Street Chester Market Hall
Chester in Lego
310 m
Gallery
The Watergate Street Gallery
330 m
Shopping Area
Grosvenor Shopping Centre
120 m
Garden
Chester Cathedral Falconry and Nature Gardens
170 m
60 Watergate Street
Watergate Street Independent Quarter
320 m
Bridge
Suspension Bridge
450 m
Mall
Chester Rows shops
160 m
Restaurants
La Brasserie
10 m
56-58 Eastgate Street Eastgate St
Simon Radley at The Chester Grosvenor
60 m
The Chester Grosvenor 56-58 Eastgate
The Botanist
100 m
13 St. Werburgh Street
The Chester Grosvenor Restaurant
10 m
56-58 Eastgate Street Aldford
Afternoon Tea at the Grosvenor Hotel
50 m
Eastgate
Duttons
120 m
10-11 Godstall Ln
The Tea Press Cafe
80 m
28-30 Eastgate Street
Debenhams Browns of Chester Cafe
90 m
34-40 Eastgate Row South
Towers
140 m
St Werburgh St Bell Tower House
Explore Chester
Local Experiences
Top Attractions
Activities
Dining
Entertainment
Chester Castle
9 minutes' walk
Historic site featuring medieval architecture and guided tours, showcasing Chester's rich history.
Chester Cathedral
3 minutes' walk
Architectural gem with stunning stained glass and peaceful gardens, offering regular tours and services.
Dewa Roman Experience
5 minutes' walk
Interactive museum recreating Roman Chester with life-sized models; great for families and history buffs.
Grosvenor Park
16 minutes' walk
Victorian park with beautiful gardens, perfect for a leisurely stroll or picnic, features a miniature railway.
Chester Golf Club
5 minutes' walk
Challenging 18-hole course that welcomes visitors; bookings available online or via the club directly.
River Dee Walks
10 minutes' walk
Scenic riverside trails for casual strolls or cycling, ideal for relaxation or enjoying nature.
Chester Racecourse
19 minutes' walk
Exciting horse racing events held regularly; great for thrill-seekers and social gatherings.
The Chester Grosvenor Restaurant
1 minute' walk
Fine dining with seasonal British cuisine and an elegant atmosphere; reservations recommended.
La Brasserie
1 minute' walk
Relaxed vibe offering locally sourced dishes; ideal for a casual yet delightful dining experience.
The Botanist
2 minutes' walk
Eclectic bar and restaurant focused on plant-based dishes; great for dietary needs and social gatherings.
The Storyhouse
15 minutes' walk
Cultural venue hosting live performances, film screenings, and events; family-friendly atmosphere.
Chester's Comedy Store
12 minutes' walk
Local comedy venue featuring weekly shows; vibrant atmosphere perfect for a fun night out.
Getting around
City Centre
Chester 5 min · 400 m
Airports
Chester Hawarden (CEG) 12 min · 7.8 km
Liverpool John Lennon (LPL) 62 min · 41 km
Train
Chester Train Station 11 min · 900 m
Bus
Bus stop 4 min · 300 m
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Public parking is possible on site at GBP 15 per day.
Internet
Wireless internet is available in the entire hotel for free.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are not allowed.
Languages
English, Spanish, Italian, Polish
Year renovated:
2010
Number of floors:
4
Number of rooms:
80
Reviews and Ratings
Feedback about The Chester Grosvenor from previous guests about their experience.
Pros
Pleasant staff
Central location
Traditional afternoon tea
Room upgrade
Cons
Tired common areas
Continental breakfast
Hot room temperature
Guest reviews
based on 3791 reviews
4.5/5
based on 5147 reviews
8.6/10
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Questions of the users
About The Chester Grosvenor
What are the parking options available nearby the hotel?
5 February 2024
Parking is available at the Grosvenor Shopping Centre multi-storey car park, directly connected to the hotel. The charges are £10.00 per 24 hours.
Is it possible to bring pets, specifically small dogs, during my stay?
15 March 2024
Unfortunately, pets are not allowed in the hotel, except for service dogs.
Are guests provided with a full breakfast included in their room rate?
22 January 2024
Room rates cover a Continental breakfast. Guests can upgrade to a Full English breakfast for an additional £9.50 per person.
What is the procedure for accessing the spa facilities during my stay?
4 March 2024
Access to the Spa facilities is available for a one-off fee of £35.00 per room, and any treatments should be booked in advance.
Can I reserve a room with a wheelchair-friendly layout?
30 March 2024
Yes, there is a fully accessible room available for guests needing wheelchair access.
How far is the hotel from Chester railway station?
8 February 2024
The Chester Grosvenor Hotel is approximately a 5-minute taxi ride or a 15-minute walk from Chester railway station.
What dining options are available within the hotel?
16 April 2024
The hotel features award-winning restaurants, including La Brasserie for casual dining and Arkle for fine dining.
Are there any special offers or promotions currently available for booking stays?
25 May 2024
Yes, there are seasonal promotions, including dining experiences and luxurious overnight stays at attractive rates.
What is the check-in and check-out policy for guests?
12 June 2024
Check-in time is from 15:00, and check-out is until 11:00. Special requests for early or late check-in/check-out can be made but are not guaranteed.
Is it possible to request interconnecting rooms for families or larger groups?
3 August 2024
Yes, interconnecting rooms are available in the Deluxe and Executive categories upon request.